Returns and Warranty policy

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you instructions on how and where to send your package. Please note, returned items cost is at the customers expense. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

We currently do not offer exchanges for items purchased online.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Warranty

We are committed to providing you with quality products. In the event that you decide to exchange an item due to a change of mind, we are happy to facilitate the process. Additionally, in the rare instance of receiving a faulty item, we are pleased to assist you with an exchange within the applicable warranty period. Your satisfaction with our products remains our top priority.